We use cookies on our site to give you the best experience.
Accept
Reject
Manage your cookies
Skip to content
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

TV Support

For help with your TalkTalk TV box, channels and apps.

Cannot connect TV Hub

DodgyRog78
Newbie
Private Message TalkTalk

yesterday

Message 2 of 2

TAlkTalk installed yesterday. internet no problem. But think I have followed the hub set up instructions., but just cannot get anything on the screen. Double checked setup instructions, to no avail.

some of instructions a bit confusing, use remote to set up THEN put batteries in?
Cannot find PIN code in the box, but never got to the point of using.

spent too long on it, seriously thinking of returning it and investing in a Smart TV!

Any easy to understand advice appreciated.

cannot cope with the remote help, experienced enough frustration with Virgin Media’s help line.

Labels:
0 Likes
1 REPLY 1

Karl-TalkTalk
Support Team
Staff
Private Message

yesterday

Message 1 of 2

Hi

 

Is the hub connected to the TV via HDMI cable ?

 

Have you selected the correct source channel with your TV remote so that the correct HDMI channel is selected?

 

If this fails, have you another TV in the house to test the box on ?

 

Thanks  

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

0 Likes
© TalkTalk 2025