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Deleting a completed series from scheduled recordings

Janet119
First Timer
Private Message
Message 8 of 8

I have successfully recorded several series onto a memory stick from my new 4K box.  However, the last programme of each continues to be shown in "Scheduled Recordings" and clicking on it does not bring up an offer to delete it.  How can I get rid of these unnecessary entries on the list?

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7 REPLIES 7

Message 1 of 8

Hi

 

We can feed this back.

 

Regards,

Karl. 

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Janet119
First Timer
Private Message
Message 2 of 8

Thanks for looking Karl.  At least I now know I haven't missed something that would help.  We will just have to put up with it.

 

Any chance of lobbying Netgem to do something about it, I wonder?

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Message 3 of 8

Hi

 

I cannot see how to remove the entire series from the options. I've had a good look at all the netgem options, but cannot see if this is possible. 

 

Karl.

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Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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Janet119
First Timer
Private Message
Message 4 of 8

I'm sorry but that it still no help.  I understand how to delete a recording and how to delete a recording scheduled for the future.  What I cannot do is delete from scheduled recordings a recording which is past and gone but still showing on the scheduled list.  Is this really not possible?

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Message 5 of 8

Hi

 

Does this info help

 

How do I delete my recordings? – Netgem Support

 

Karl.

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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Janet119
First Timer
Private Message
Message 6 of 8

Thanks for a speedy response, but it does not address my specific problem.  The link led me to details of deleting scheduled recordings.  What I need to know is how to get rid of entries on the list of scheduled recordings which are for series which have ended, which I have recorded and watched.  I would have expected these entries just to disappear, but they have not.  When I click on them there is no option to "Modify" or "Delete" them offered.  So I am stuck with them.  If this continues I will soon have lots of them cluttering up the list of scheduled recordings!  

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Karl-TalkTalk
Support Team
Staff
Private Message
Message 7 of 8

Hi

 

Take a look at the info here and see if this helps.

 

How do I cancel my scheduled recordings? – Netgem Support

 

Karl.

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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