Activation email to me not sent

[Hitch]

I just joint talktalk what a nightmare I signed up for fibre 900 plus tv now tv and cinema my inet gone live yesterday at 0.40 am as of now and many phone calls to pepole that dont know what they do and no resolve i still have not received a now tv activation email and as i have read in the community it takes 24 to 48 hours and belive it get a new job talktalk is in breach of my contract now and if not resolved by the end of this day  i will leave including fibre so pls get a grip it only takes a sec to send a email with a activation link

[Karl-TalkTalk]

Hi

Excellent, thanks for confirming.

Regards,

Karl. 

[Hitch]

Finaly all is sorted finay got now tv running thx for the help

[Karl-TalkTalk]

Hi @Hitch 

Have you been able to activate the NOW TV services ?

Thanks  

Karl. 

[Karl-TalkTalk]

Hi Hitch

Have you received a Now TV activation email, or been able to activate via https://service.talktalk.co.uk/nowtv

Thanks  

Karl. 

[Karl-TalkTalk]

Hi

I've had a couple of customers report they have received an activation email and have also activated via My Account, can you confirm if you are able to activate Now TV via my account or if you have received the activation email.

Thanks  

Karl. 

[Karl-TalkTalk]

Hi

Our Teams are looking at this currently and we also have an incident raised for this, with our developers investigating.

Thanks  

Karl. 

[Karl-TalkTalk]

Hi Hitch

I've had a look at your account this morning, and when trying to send the Now Activation email it is giving an error.  I've raised this to our back office teams to take a look.

Thanks  

Karl. 

[Gliwmaeden2]

This cannot be resolved via the forum at the weekend, @Hitch, as there are no staff on here before Monday. 

You are too late for phone support till then too.

Check the opening hours for Chat at the foot of this page:

https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529