We use cookies on our site to give you the best experience.
Accept
Reject
Manage your cookies
Skip to content
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

TV Support

For help with your TalkTalk TV box, channels and apps.

Do I need to return my old TV box?

SteveB86
Participant
Private Message TalkTalk

on ‎13-12-2023 10:11 AM

Message 4 of 4

Just installed my new 4k box, do I need to return the old one? There was nothing in the packaging saying that I had too, no postage label, returns bag etc.

So I'm assuming that I don't have too, but just checking in case.

 

Steve 

Steve Baldwin
Labels:
0 Likes
3 REPLIES 3

Karl-TalkTalk
Support Team
Staff
Private Message
In response to SteveB86

on ‎13-12-2023 10:59 AM

Message 1 of 4

You're Welcome 🙂

 

Regards 

 

Karl 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

0 Likes

SteveB86
Participant
Private Message TalkTalk

on ‎13-12-2023 10:59 AM

Message 2 of 4

Thank you.

 

Steve Baldwin
0 Likes

Karl-TalkTalk
Support Team
Staff
Private Message

on ‎13-12-2023 10:22 AM

Message 3 of 4

Hi

 

You do not need to return the old youview box.

 

Thanks  

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

0 Likes
© TalkTalk 2025