If powering down the TV Hub for 5 mins (remove the plug so there is no electricity to the box) does not work, try turning your router off for 10 mins, again disconnecting from the mains, then restart.
The error code you are getting is usually for people overseas trying to access iPlayer.
If you use a VPN disconnect this as it may be giving a false reading.
If none of the above works, then factory reset your TV Hub which will reset the box software and reinstall iPlayer.
Hope this helps.
From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here:
How to contact TalkTalk Broadband - Help & Support.
