We use cookies on our site to give you the best experience.
Accept
Reject
Manage your cookies
Skip to content
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

TV Support

For help with your TalkTalk TV box, channels and apps.

Voice talking over programmes on tv

Rusty8
First Timer
Private Message TalkTalk

on ‎30-01-2024 09:35 PM

Message 4 of 4

When watching soaps on tv there is a voice commenting describing what is happening how do I turn it off

Labels:
0 Likes
3 REPLIES 3

Karl-TalkTalk
Support Team
Staff
Private Message

on ‎31-01-2024 07:27 AM

Message 1 of 4

Hi Rusty8

 

Did you manage to turn off Audio Description ?

 

Thanks  

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

0 Likes

fr8ys
Community Star
Private Message TalkTalk

on ‎30-01-2024 09:51 PM

Message 2 of 4

You should also be able to turn this off within the settings menu.

 

This again varies by box.

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
0 Likes

fr8ys
Community Star
Private Message TalkTalk

on ‎30-01-2024 09:40 PM

Message 3 of 4

It's the audio description.

 

There is usually a button on the remote labeled AD or something similar.

 

Search for your box remote on this site and there is a description of each button shown if you can't find it.

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
0 Likes
© TalkTalk 2024