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TV Support

For help with your TalkTalk TV box, channels and apps.

Entertainment

Veronica45
First Timer
Private Message TalkTalk
Message 3 of 3

Have been unable to phone TalkTalk as phone is not available at the moment this has been for the last few days 

I need to cancel Entertainment membership didn’t know that a monthly charge was for this .

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2 REPLIES 2

Gliwmaeden2
Community Star
Private Message TalkTalk
Message 1 of 3

@Veronica45, please follow up on this thread. Use phone  / Chat for help as staff are not back before Monday. 

 

I'll move your duplicate thread out of the way. 

Gliwmaeden2, a fellow customer.
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fr8ys
Community Star
Private Message TalkTalk
Message 2 of 3

You will need to phone and speak to the loyalty team as it's seen as part of your ongoing contract and staff here cannot amend contracts.

 

You will also need to return the box and a returns envelope will be sent.

 

Try phoning 0345 172 0088. As said, ask for the loyalty team

Opening Hours can be found here - https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529#

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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