TV Support

Veronica45 · ‎15-08-2024

Have been unable to phone TalkTalk as phone is not available at the moment this has been for the last few days

I need to cancel Entertainment membership didn’t know that a monthly charge was for this .

Gliwmaeden2 · ‎16-08-2024

@Veronica45, please follow up on this thread. Use phone / Chat for help as staff are not back before Monday.

I'll move your duplicate thread out of the way.

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.

fr8ys · ‎15-08-2024

You will need to phone and speak to the loyalty team as it's seen as part of your ongoing contract and staff here cannot amend contracts.

You will also need to return the box and a returns envelope will be sent.

Try phoning 0345 172 0088. As said, ask for the loyalty team

Opening Hours can be found here - https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529#

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.