For help with your TalkTalk TV box, channels and apps.
on 21-10-2024 07:30 PM
I’ve moved my TV to a different location in my lounge. I’ve bought a new cable for the aerial socket but I have limited free view channels now.
on 22-10-2024 07:20 AM
Hi Jane,
How are you getting on?
Thanks
Michelle
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on 21-10-2024 08:13 PM
Hi @Janelesg that's an odd one, if your channels have disappeared from the TV when plugged directly to the aerial it does point to something outside of Talktalk, I'm wondering if your local transmitter is having temporary issues?
This link might help https://www.bbc.co.uk/reception/check-for-transmitter-faults/#/undefined
on 21-10-2024 07:43 PM
I’ve plugged it into both and retuned… no joy.
on 21-10-2024 07:37 PM
Hi @Janelesg Is your aerial plugged into the TV or the set top box? Have you tried retuning both?
