Please could you point me in the right direction for getting a replacement Youview box? I messaged a couple of months ago to ask for advice after problems with the box and was to told to try resetting it which I had already done. The box now doesn’t do anything, we get a light to say it is on but it won’t do anything else.
I have just rung customer service but they ‘will get back to me’ via a text message once they’ve checked the phone lines I’m guessing.
The phone works and we have Internet it is just that the box has failed.
Please help!
Thanks
