ITVX on my TV hub

[ToeKnee1]

How do I load the ITVX App onto my Talktalk TV hub ?

[fr8ys]

@CarolynCooper have you read the advice in this thread given by @Karl-TalkTalk ?

If you still have an issue please start your own thread as each case is considered unique and it is easier for support to be given to one person per thread and also less confusing.
To start your thread click the Browse button, then Help With Your Service and select the appropriate category. You will then see a Blue Button "Start A Topic"
Please also note that you should only post back on that thread and not start another on the same topic as multiple posts cause delay to you and others seeking help.
Thank you

[Debbie-TalkTalk]

Hi CarolynCooper

Have you had a look at this post from fr8ys? (below)

ITVX and TalkTalk YouView boxes - TalkTalk Help & Support

[CarolynCooper]

How do I load ITVX onto my TV hub

[Karl-TalkTalk]

Hi

Glad it's now showing.

Regards,

Karl. 

[ToeKnee1]

OK its appeared now !

[Karl-TalkTalk]

Hi

If you select APPS then scroll down to look at all apps on the box, does it show lower down ?

Thanks  

Karl. 

[ToeKnee1]

No have done a factory reset and the itvx app is still not in the featured apps

[Karl-TalkTalk]

No Problem 🙂

Karl 

[ToeKnee1]

Thanks doing a factory reset now

[Karl-TalkTalk]

Hi

You can reset as follows :

Home Button > Settings Cog > Device Preferences > Factory Reset

Thanks  

Karl. 

[ToeKnee1]

No definitely not in featured apps - how do I reset the hub ?

thanks

tony

[Karl-TalkTalk]

Hi

If you press the Home Button, does ITVX not show in the list of featured apps ?

If not showing, you may need to fully reset the box.

Home Button > Settings Cog > Device Preferences > Factory Reset

Thanks  

Karl. 

[ToeKnee1]

I definitely have a hub and fibre 65 not a box and the itvx app is not there

thanks

tony

[ToeKnee1]

No I have a hub not a box and the itvx app is not there !

thanks

tony

[Karl-TalkTalk]

Hi ToeKnee1

Did this answer your question ?

Karl.

[fr8ys]

Which box do you have?

You mention the TV Hub and if that's so it's already pre loaded within Apps. If you have the hub you can quickly get to apps by long pushing the home button.

If you have one of the older YouView boxes Please see the pinned post at the top of the TV forum, here.

https://community.talktalk.co.uk/t5/TV/ITVX-and-TalkTalk-YouView-boxes/td-p/3010612