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TV Support

For help with your TalkTalk TV box, channels and apps.

ITVX on new talktalk hub

TeeELL
First Timer
Private Message TalkTalk
Message 5 of 5

Please can someone tell me how to obtain the ITV app, I have the new ‘hub’ because it is supposed to have ITVX available - it doesn’t and I can’t find it and on-line advice achieves nothing.

 

Thank you

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4 REPLIES 4

Message 1 of 5

Hi

 

Just a quick question - have you got an aerial connected to the TV HUB.  The ITVX app will not show if no aerial is connected.

 

Karl.

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Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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Message 2 of 5

See here.

 

https://community.talktalk.co.uk/t5/Articles/Restore-your-TalkTalk-TV-box-to-factory-settings/ta-p/2...

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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Message 3 of 5

I cannot find the ‘factory reset’, I’ve been to settings but it simply isn’t there!

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fr8ys
Community Star
Private Message TalkTalk
Message 4 of 5

This sometimes happens on initial setup. 

 

Unfortunately you will need to to factory reset the box from the settings menu and the app is then usually installed.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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