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TV Support

For help with your TalkTalk TV box, channels and apps.


First Timer
Private Message TalkTalk
Message 3 of 3

As I am 80yrs old I have tried to contact Talk Talk to talk to a physical person to see if it it possible for them to supply a free view box that supports ITVX. I have not been able to do this, so do I have to leave Talk Talk to access ITVX.


Community Star
Private Message TalkTalk
Message 1 of 3

YouView boxes are no longer available. You have two basic choices:-


  1. Ring the Loyalty dept on their direct number 0345 1725157 (real people) and explain the situation. They can provide a streaming-only (no recording) box, the price of which you will have to negotiate with them. Plus you may have to pay the TV Access charge.
  2. Buy your own recorder from Manhatten or Humax, both of which should suit your needs. I use the Manhatten T3-R and am very pleased with it. This can be difficult to get hold of though, as it is about to be replaced with the newer T4-R model.

I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they? 


Support Team
Private Message
Message 2 of 3



ITV made the decision not to bring the new ITV X App to some older devices, and this also includes the legacy TalkTalk TV Boxes.  This was a decision solely by ITV and outside of our control. 


If you read our help article at ITV Hub closure - TalkTalk Help & Support 


This will explain how you can upgrade to the new TV HUB. 




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