TV Support

Sedona1 · ‎25-12-2024

Why cant i access ITV X ??

i have tried to watch a programme this evening that should have recorded and it hasn’t and when i have tried to get it on demand, the message on the TV is that this is not available on this device. How can i access ITV X on my TV ?

Karl-TalkTalk · ‎27-12-2024

Hi Sedona1

The ITVX app and also apps such as Netflix and NOW are not supported across older devices and TV's.

You can give our teams a call and upgrade to the new TV HUB. Alternatively, if you have a smart TV, you can check this directly and see if this will allow the ITVX app.

Thanks

Karl.

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fr8ys · ‎25-12-2024

I'm assuming you have a YouView box.

Please see the pinned post at the top of the TV forum, here.

https://community.talktalk.co.uk/t5/TV/ITVX-and-TalkTalk-YouView-boxes/td-p/3010612

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