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TV Support

For help with your TalkTalk TV box, channels and apps.

ITVX

Healthcare5677
First Timer
Private Message TalkTalk

on ‎15-08-2024 12:47 PM

Message 6 of 6

How do I get ITVX on my tv?

Labels:
5 REPLIES 5

Karl-TalkTalk
Support Team
Staff
Private Message
In response to Healthcare5677

on ‎15-08-2024 01:14 PM

Message 1 of 6

Hi

 

ITV made the decision to update their app last year, and it is no longer compatible with older devices such as the legacy TV Boxes.  You will not be able to use ITVX on your current TV Box.

 

If you are looking to upgrade to the new TV HUB, give our Teams a call and they can discuss this with you.

 

Thanks  

Karl. 

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Healthcare5677
First Timer
Private Message TalkTalk
In response to Karl-TalkTalk

on ‎15-08-2024 01:11 PM

Message 2 of 6

I have a talk talk tv box and I can access bbc etc but not ITVX

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Healthcare5677
First Timer
Private Message TalkTalk
In response to Gliwmaeden2

on ‎15-08-2024 01:10 PM

Message 3 of 6

Thank you for that info which I knew but I have been busy selling/buying a property and only now have got round to sorting it out.

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Gliwmaeden2
Community Star
Private Message TalkTalk

on ‎15-08-2024 12:49 PM

Message 4 of 6

There's been a notice about this on the message board for many months, @Healthcare5677.

 

Here it is:

 

https://community.talktalk.co.uk/t5/TV/ITVX-and-TalkTalk-YouView-boxes/td-p/3010612#M184900

 

You will need to call 03451 720088. 

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
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Karl-TalkTalk
Support Team
Staff
Private Message

on ‎15-08-2024 12:48 PM

Message 5 of 6

Hi

 

Do you mean on a smart TV or do you have a TalkTalk TV Box ?

 

Thanks  

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

0 Likes
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