For help with your TalkTalk TV box, channels and apps.
Saturday
I have itvX as an app on my TV but it won't work! it shows this message
Monday
Hi @Abbey20
ITV changed their app to ITV X last November, and removed support for some older devices including the legacy youview boxes.
This was beyond our control. Other apps such as Netflix will also no longer work across these older set top boxes from November.
If you give our Teams a call, they can discuss options relating to TalkTalk TV and the new TV HUB that will support all the apps.
Thanks
Karl.
Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars
Working From Home Tips
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
Looking at that message, you have a TalkTalk YouView box. This is a decision made by ITV and YouView, who no longer support ITVX on older devices.
