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TV Support

For help with your TalkTalk TV box, channels and apps.

Itvx pin problem

Tricia25
First Timer
Private Message TalkTalk
Message 5 of 5

Having recently installed a new TV hub box I have gone on to ITVX to watch a programme but it is asking for a pin but I have not set up parental control so do not have one ??  What can I do to rectify please

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4 REPLIES 4

Message 1 of 5

Please see the pinned post here

https://community.talktalk.co.uk/t5/TV/PIN-Number-requests-using-TV-HUB/m-p/3034890#M186659

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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Places-18
First Timer
Private Message TalkTalk
Message 2 of 5

PIN code for ITVX

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Karl-TalkTalk
Support Team
Staff
Private Message
Message 3 of 5

Hi @Tricia25 

 

Did the advice from Fr8ys help ?  Are you able to access ITVX now ?

 

Thanks  

Karl. 

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fr8ys
Community Star
Private Message TalkTalk
Message 4 of 5

Do you have an account with ITVX set up on the website? You will need one to proceed.

 

On the box enter the ITVX Apps and click sign in.

 

You should then see a code displayed 

 

Go to the website shown and enter this code there 

 

Your account should then sync and you should be able to view programmes.

 

Hope this helps 

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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