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TV Support

For help with your TalkTalk TV box, channels and apps.

Itvx

Davidn2
First Timer
Private Message TalkTalk

on ‎07-12-2023 06:27 PM

Message 3 of 3

How come I can't get itvx, we have a DN372T set top box.

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2 REPLIES 2

Karl-TalkTalk
Support Team
Staff
Private Message

on ‎08-12-2023 06:35 AM

Message 1 of 3

Hi David,

 

As advised, give our Teams a call and they can discuss options with you, for one of the new 4K TV boxes, that will fully support the ITVX App.

 

Thanks  

Karl. 

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Gliwmaeden2
Community Star
Private Message TalkTalk

on ‎07-12-2023 06:45 PM

Message 2 of 3

@Davidn2, it is a decision by ITV:

 

https://support.itv.com/en_us/goodbye-itv-hub-hello-itvx-rkNpVLbSi

 

You will need to call customer support on 03451 720088 (open till 7pm) to order a 4K box.

 

Check the specs using the forum search engine. 

 

It comes with £5 monthly rental instead of the TV charge and you may need a new contract. 

 

Complete your community forum profile details for TT staff support on the forum. 

 

Go via your avatar/name; settings; from the drop down menu, choose Personal Information. SAVE CHANGES. 

 

Staff reply during the day, Monday to Friday. 

 

Gliwmaeden2, a fellow customer.
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