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TV Support

For help with your TalkTalk TV box, channels and apps.

Can't get ITVx

catmad1
First Timer
Private Message TalkTalk

on ‎07-12-2023 12:00 PM

Message 5 of 5

I got ITVx on the 4th Nov. now it says I can't get it, how come?

Labels:
4 REPLIES 4

Karl-TalkTalk
Support Team
Staff
Private Message

on ‎08-12-2023 06:36 AM

Message 1 of 5

Hi catmad1,

 

If you give our customer Teams a call, they can discuss options for one of the new 4K TV Boxes that will support the new ITV X App.

 

Thanks  

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

0 Likes

Gliwmaeden2
Community Star
Private Message TalkTalk

on ‎07-12-2023 06:47 PM

Message 2 of 5

You'll need a 4K box, @catmad1.

 

ITV's decision:

 

https://support.itv.com/en_us/goodbye-itv-hub-hello-itvx-rkNpVLbSi

Gliwmaeden2, a fellow customer.
0 Likes

Davidn2
First Timer
Private Message TalkTalk

on ‎07-12-2023 06:31 PM

Message 3 of 5

Yes same with me, no idea why?

0 Likes

Karl-TalkTalk
Support Team
Staff
Private Message

on ‎07-12-2023 12:05 PM

Message 4 of 5

Hi, 

 

What model TV Box do you have ?

 

Thanks  

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

0 Likes
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