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TV Support

For help with your TalkTalk TV box, channels and apps.

Loss of home apps itv x BBC iPlayer more 4 etc

Tufc8
First Timer
Private Message TalkTalk
Message 5 of 5

All the home channel catch up are not showing on screen  itvx. BBC iPlayer more 4  etc

Talk talk 4k box

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4 REPLIES 4

Message 1 of 5

Good afternoon,

 

I'm glad to hear this and thanks for confirming.

 

Thanks also for your help @fr8ys  🙂

 

Michelle

 

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Message 2 of 5

Reset did not work. Turned everything off and started up again. Searched channels now back on Thanks 

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Tufc8
First Timer
Private Message TalkTalk
Message 3 of 5

Reset did not work . Resorted to switching everything off and going through channels now back thanks 

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fr8ys
Community Star
Private Message TalkTalk
Message 4 of 5

Is the box connected to the internet?

 

If not, try reconnecting.

 

If it is then a factory reset is probably the only option but if you have a usb stick for recording, you will use any recordings you have.

 

To reset the box turn it on, then press the button on the left hand side 5 times in quick succession. The box should then shut down and go through the set up procedure.

 

Let us know how you get on.

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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