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TV Support

For help with your TalkTalk TV box, channels and apps.

Netflix

suedon
First Timer
Private Message TalkTalk
Message 4 of 4

I can't get on Netflix it's disappeared?

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3 REPLIES 3

Karl-TalkTalk
Support Team
Staff
Private Message
Message 1 of 4

Hi @suedon 

 

Netflix have removed support for their app from some older devices and TV's.  This also includes the legacy youview boxes.

 

You can upgrade to the TV HUB if access is required to the Netflix app and you do not have a smart TV.

 

Thanks  

Karl. 

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Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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fr8ys
Community Star
Private Message TalkTalk
Message 2 of 4

If you have a YouView box please see the pinned post at the top of the TV forum, here.

https://community.talktalk.co.uk/t5/TV/ITVX-and-TalkTalk-YouView-boxes/td-p/3010612

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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ferguson
Community Star
Private Message TalkTalk
Message 3 of 4

What device are you trying and who do you subscribe with?

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