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TV Support

For help with your TalkTalk TV box, channels and apps.

Netflix

suedon
First Timer
Private Message TalkTalk
Message 4 of 4

I can't get on Netflix it's disappeared?

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3 REPLIES 3

Karl-TalkTalk
Support Team
Staff
Private Message
Message 1 of 4

Hi @suedon 

 

Netflix have removed support for their app from some older devices and TV's.  This also includes the legacy youview boxes.

 

You can upgrade to the TV HUB if access is required to the Netflix app and you do not have a smart TV.

 

Thanks  

Karl. 

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Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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fr8ys
Community Star
Private Message TalkTalk
Message 2 of 4

If you have a YouView box please see the pinned post at the top of the TV forum, here.

https://community.talktalk.co.uk/t5/TV/ITVX-and-TalkTalk-YouView-boxes/td-p/3010612

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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ferguson
Community Star
Private Message TalkTalk
Message 3 of 4

What device are you trying and who do you subscribe with?

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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