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TV Support

For help with your TalkTalk TV box, channels and apps.

Netgem 4k tv box & bbc 1

Boabby72
Team Player
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Hi

I have a recurring fault previously dealt with by Karl. The issue is similar to the previous one regarding access to my bbc regional channels. I was sent a new box in November which at that time resolved all the issues I'd been experiencing. 

However, once again this has started happening. When I try and access bbc 1 it will only select bbc iplayer,  bbc 2 and commercial channels are all ok.

As previously advised I've carried out full box resets,  rescanned channels and have also checked the aerial directly into the tv which works normally. Can you advise next steps please.

Robert Laird
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