We use cookies on our site to give you the best experience.
Accept
Reject
Manage your cookies
Skip to content
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

TV Support

For help with your TalkTalk TV box, channels and apps.

New TV box loosing signal YVM4302

Beckyyt
Visitor
Private Message TalkTalk

on ‎18-06-2024 07:56 AM

Message 2 of 2

Since having the new TV talk box I have had to retune it 3 times every time I put it on the above error message is on YVM 4302. It worked perfectly fine with my old box what the hell is going on??? And not happy that we can't record things now, some things aren't on I players etc

Labels:
0 Likes
1 REPLY 1

Karl-TalkTalk
Support Team
Staff
Private Message

on ‎18-06-2024 08:07 AM

Message 1 of 2

Hi

 

This error is related to poor signal quality.  Check the aerial connector on the end of the aerial cable is ok, if you have any splitters or amplifiers in place, check these.

 

Also, connect the aerial direct to the TV and retune and see if there are any issues with channel drop out or break up directly on the TV.

 

With regard to record options, TalkTalk no longer provide any recordable TV Box.

 

Thanks  

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

0 Likes
© TalkTalk 2024