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New TalkTalk 4k box, all worked fine at first, now getting sound only on BBC2

Sueki
First Timer
Private Message TalkTalk

on ‎07-01-2024 06:40 PM

Message 3 of 3

How do I restore picture to BBC2?

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2 REPLIES 2

Karl-TalkTalk
Support Team
Staff
Private Message

on ‎08-01-2024 08:03 AM

Message 1 of 3

Hi Sueki

 

Has the advice from fr8ys helped ?  Do you need any assistance ?

 

Thanks  

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

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fr8ys
Community Star
Private Message TalkTalk

‎07-01-2024 07:20 PM - edited ‎07-01-2024 07:21 PM

Message 2 of 3

Have you done a retune?

 

Of do then a factory reset should work. Press the button on the side 5 times.

 

You will use recordings if you have one in use.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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