Today I received a new hub from Talktalk, but the aerial I have (on the old Freeview hub) DOESN'T FIT the new one. It’s too large. Spent hours trying to set it up, but no result. What do I do?
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
Aerial sockets are a standard size, which box did you have and do you have now?
From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
