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TV Support

For help with your TalkTalk TV box, channels and apps.

Setting up new hub

Wilbar
First Timer
Private Message TalkTalk

on ‎07-01-2024 10:39 PM

Message 3 of 3

Today I received a new hub from Talktalk, but the aerial I have (on the old Freeview hub) DOESN'T FIT the new one. It’s too large.  Spent hours trying to set it up, but no result. What do I do?

 

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2 REPLIES 2

Karl-TalkTalk
Support Team
Staff
Private Message

on ‎08-01-2024 08:07 AM

Message 1 of 3

Hi

 

If you can also post a pic of the aerial connection you have for your cable, we can advise further.

 

Karl.

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Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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ferguson
Community Star
Private Message TalkTalk

on ‎07-01-2024 11:17 PM

Message 2 of 3

Aerial sockets are a standard size, which box did you have and do you have now? 

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