I am really frustrated after a few long live chats and phone call with TalkTalk. I have a new TV box which I have tried to connect but it won't tune the channels - it doesn't find them. After running tests, I managed to get some channels but the whole picture was scrambled and says need to connect an aerial. I can't even get onto iPlayer or go home sometimes as it is so scrambled and flashing Weak / Lost signal. When I plug exactly the same leads into the old box, it works fine.
Eventually after saying this was an aerial problem until I said it works on the old box, they said this was a problem with the new box so sent me a newer one only for the same thing to happen. I spent another lunchbreak on with them today and was told to get an aerial engineer out (which I presume I pay for!). But I am not filled with confidence that this will solve the problem, just take it off their hands. Has anyone had the same problem?
