cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

TV Support

For help with your TalkTalk TV box, channels and apps.

Recording TV

ElGroover
First Timer
Private Message TalkTalk
Message 4 of 4

Very disappointed that the new TV Box is streaming only. I am accustomed to recording programmes to watch at my leisure, and "catch up" just doesn't cut it.
I have read that it is possible to record to a USB Flash Drive plugged in to the USB port on the Box.
Q1 - Is this possible, and if so, how? There is no "record" facility that I can find.
Q2 - If it is possible, can you do a scheduled record for a series?
Q3 - If not possible, how do you "daisy chain" an external recorder?
Q4 - How do I ask TalkTalk if I can keep my existing recorder?
Equally annoyed that I can't ask any of this direct.

0 Likes
3 REPLIES 3

Message 1 of 4

Hi

 

You cannot connect an external recorder to the TV Hub.

 

You can keep the older TV Box, however as these units are reaching end of life, no support can be given if the box breaks down.  TalkTalk stopped providing these legacy TV boxes over 3 years ago, so no replacements can be offered.

 

Thanks  

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

0 Likes

ElGroover
First Timer
Private Message TalkTalk
Message 2 of 4

I am aware that the industry is going down the streaming route. That isn't a good thing, especially in 2024, but what is annoying is that there was a perfectly good solution (the Humax PVR) and no mention was made of the new box not being capable.
Please kindly answer the related questions:
Q3 - If not possible, how do you "daisy chain" an external recorder?
Q4 - How do I ask TalkTalk if I can keep my existing recorder?

0 Likes

Karl-TalkTalk
Support Team
Staff
Private Message
Message 3 of 4

Hi

 

No recording option is available with the android TV Hub.  The USB port is for attachment of peripheral devices, keyboard, webcam etc.

 

The industry as a whole is moving towards a streaming model, with other providers also launching streaming only boxes.

 

Thanks  

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

0 Likes