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TV Support

For help with your TalkTalk TV box, channels and apps.

Recording programmes

RoyD8
Conversation Starter
Private Message TalkTalk

on ‎23-07-2024 02:35 PM

Message 4 of 4

I have just installed my new TV Hub, as a replacement for my previous TalkTalk TV hub. With my previous hub I was able to record programmes by pressing the R button, and, via the Guide, I could set up future programmes to be recorded. How is this possible using the remote provided with the new hub?

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3 REPLIES 3

Karl-TalkTalk
Support Team
Staff
Private Message
In response to RoyD8

on ‎23-07-2024 04:08 PM

Message 1 of 4

Hi

 

If you have returned your old TV box, there is not much we can do, we no longer issue a recording box, and now only issue the android based TV HUB to new and existing customers. As the majority of content is available on demand, the industry as a whole is moving towards online streaming content.

 

Thanks  

Karl. 

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RoyD8
Conversation Starter
Private Message TalkTalk
In response to Karl-TalkTalk

on ‎23-07-2024 03:06 PM

Message 2 of 4

Karl, thanks for your prompt reply. The lack of a recording facility on my new hub was not explained to when I renewed my contract. Unfortunately, I have already posted my old hub, as required, otherwise I would have re-installed my old hub. Your advice would be helpful. Thanks.

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Karl-TalkTalk
Support Team
Staff
Private Message

on ‎23-07-2024 02:36 PM

Message 3 of 4

Hi

 

TalkTalk no longer provide a recording box. The new android TalkTalk TV Hub cannot record.

 

Thanks  

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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