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TV Support

For help with your TalkTalk TV box, channels and apps.

Recording while watching live tv

Armagh1
First Timer
Private Message TalkTalk
Message 2 of 2

Why am I  unable to watch live tv programmes while another programme is recording?

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1 REPLY 1

fr8ys
Community Star
Private Message TalkTalk
Message 1 of 2

I assume you have the Netgem 4k box.

 

This only has one tuner so it's not possible to do 2 things at once.

 

It's basically a box for streaming with a tuner and limited recording via usb.

 

To watch a programme while you record you will need to purchase an aerial splitter and 2 leads, one to the box and one the TV. You then watch the TV whilst recording on the box.

 

The splitter and leads are relatively cheap and supermarkets usually stock them as do online retailers.

 

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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