Remote control

[Patty3]

I have just joined talk talk and received my box but there was no control included

[Karl-TalkTalk]

You're Welcome 🙂

Regards 

Karl 

[Patty3]

Thank you for your help, now it all makes sense, we didn’t sign up for the box as thought it was an inclusive package as it says on internet, I do not wish to increase my payments and this is why I changed to talktalk,

thanks again for your help.

[Karl-TalkTalk]

Hi

OK, this is the router for the internet, so obviously no remote control is included with this.

When signing up did you ask to have TalkTalk TV added to your package, this is an additional cost of £5 per month, will include the 4K TV box, and access to other TV Options and any exclusive content from TalkTalk.

Karl.

[Patty3]

Yes that’s all we have received 

[Karl-TalkTalk]

Hi 

Do you mean the wifi Hub , like the one below :

Karl.

[Patty3]

We only have a hub 

[Karl-TalkTalk]

Hi

Take a look at the following :

Compare our TalkTalk TV Boxes - TalkTalk Help & Support

From left to right, is it box 1 , 2 ,3 or 4

Karl.

[Patty3]

Is it this TALKTALK7A1EE4

[Karl-TalkTalk]

Hi

Is it on a sticker on the back or underneath ?

Karl.

[Patty3]

Where do I find out which box I have?

[Karl-TalkTalk]

Hi

What model box have you received.

Karl.