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TV Support

For help with your TalkTalk TV box, channels and apps.

Remote not working

Lizzyek1
First Timer
Private Message TalkTalk

on ‎17-10-2024 11:34 AM

Message 3 of 3

Cannot turn tv on or off 

cannot adjust the volume 

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2 REPLIES 2

Karl-TalkTalk
Support Team
Staff
Private Message

on ‎17-10-2024 11:46 AM

Message 1 of 3

Hi

 

If this is the remote for the TalkTalk TV Box, turn off the TV Box at the mains for around 5 minutes.

 

Thanks  

Karl. 

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KeithFrench
Community Star
Private Message TalkTalk

on ‎17-10-2024 11:37 AM

Message 2 of 3

Is this your TV's remote? Have you changed the batteries, other than that, perhaps the remote is faulty. Try looking online for the model number of the remote.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here How to contact TalkTalk Broadband - TalkTalk Help & Support
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