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TV Support

For help with your TalkTalk TV box, channels and apps.

Remote not working

Lizzyek1
First Timer
Private Message TalkTalk

on ‎17-10-2024 11:34 AM

Message 3 of 3

Cannot turn tv on or off 

cannot adjust the volume 

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2 REPLIES 2

Karl-TalkTalk
Support Team
Staff
Private Message

on ‎17-10-2024 11:46 AM

Message 1 of 3

Hi

 

If this is the remote for the TalkTalk TV Box, turn off the TV Box at the mains for around 5 minutes.

 

Thanks  

Karl. 

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KeithFrench
Community Star
Private Message TalkTalk

on ‎17-10-2024 11:37 AM

Message 2 of 3

Is this your TV's remote? Have you changed the batteries, other than that, perhaps the remote is faulty. Try looking online for the model number of the remote.

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
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