We use cookies on our site to give you the best experience.
Accept
Reject
Manage your cookies
Skip to content
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

TV Support

For help with your TalkTalk TV box, channels and apps.

Replace old TV Box with New one

Molky
First Timer
Private Message

on ‎19-03-2023 06:25 PM

Message 3 of 3

We have a TV box that's about 6 or 7 years old, apps like Now TV don't run, and it uses a V3 remote.

 

Since we record a lot of shows, we would like to get a TalkTalk TV Plus Box DN372T, with recording functionality (not the Hub, nor do we need 4k).

 

How do we proceed please?

 

2 REPLIES 2

Karl-TalkTalk
Support Team
Staff
Private Message

on ‎20-03-2023 06:45 AM

Message 1 of 3

Hi Molky

 

If you are interested in one of the new TV boxes, give our teams a call as fr8ys advises, and they can discuss this with you.

 

karl.

 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

0 Likes

fr8ys
Community Star
Private Message TalkTalk

on ‎19-03-2023 07:26 PM

Message 2 of 3

TalkTalk have not supplied recordable boxes for over 2 years now, so your only option if you want a recordable box is to purchase your own.

 

If you go down that route I'd recommend a Humax T2000 or newer or the BT pro box.

 

You also have the option of a freeview plus box.

 

To get a replacement from TalkTalk, if eligible for a new box, you will need to phone customer services and maybe recontract.

 

Try phoning 0345 172 0088

Opening Hours can be found here - https://community.talktalk.co.uk/t5/Articles/Our-update-on-Coronavirus/ta-p/2468300

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
0 Likes
© TalkTalk 2024