For help with your TalkTalk TV box, channels and apps.
on 22-11-2023 07:52 PM
I cannot sign in to my account I want to check my bills and other things but the sign in is saying my email address is not registered I have been with talk talk for about 15years god knows why thanks
on 24-11-2023 01:25 PM
Ok the account is not in your name, or email address, the named account holder will have to call us to sort this out.
I'm really sorry if this is inconvenient.
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on 24-11-2023 01:13 PM
my wifes name lilian i have tried to register her name all the time user not found
on 24-11-2023 01:05 PM
Is the account in your name?
on 24-11-2023 12:56 PM
user not found is what i get
on 24-11-2023 12:52 PM
I have already reset the password I have tried to register my account it is saying user not found
on 24-11-2023 12:46 PM
I have done that and on the sign in to talk talk it is saying your email address is not recognised
on 24-11-2023 09:02 AM
The login email address that you use for My Account which is your gmail address
on 23-11-2023 07:39 PM
which password has to be reset talk talk or gmail
on 23-11-2023 02:25 PM
Click on the link here
enter your email address
A code will be sent to your Mobile or Email address.
Then you can reset the password
on 23-11-2023 11:40 AM
Im sorry its to complicated i am 76 years old its too much
on 23-11-2023 11:21 AM
Ok @mclaren, can you try to login again, but follow the forgot password link and reset the password for the login which is you Gmail address.
on 23-11-2023 10:26 AM
I have received it last night I changed my password tried again still no joy just tried again email address not recognised thanks
on 23-11-2023 09:56 AM
Hi @mclaren
Sorry that you are having problems.
Your account is showing as part registered, have you received the email to complete registration ?
