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TV Support

For help with your TalkTalk TV box, channels and apps.

Surround sound problem.

MrBevs1
Participant
Private Message TalkTalk

on ‎09-10-2024 02:05 PM

Message 2 of 2

Hub connected to AVR then TV.

 

Everything works perfectly if the source output from the Hub is surround (Amazon. Prime, Blu-ray, etc, BBC HD with surround broadcast).

 

The problem is with outputs from the Hub that have been broadcast in stereo (most BBC, ITV, etc). The AVR thinks the sound is Dolby Digital when it's actually stereo, and the sound comes out as stereo. The Hub output should be tagged

 

Is this because the Hub sound signal (in stereo) actually appears to the AVR be Dolby Digital?

 

 

 

If I change the Hub sound setting to "never use surround sound", the AVR immediately switches to Dolby Surround.

 

 

 

Problem is have to reset to getDolby Digital on Prime etc.

 

 

 

Is the problem something in the hub sound output that doesn't recognize stereo?

 

 

 

Is this fixable.

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1 REPLY 1

Karl-TalkTalk
Support Team
Staff
Private Message

on ‎09-10-2024 02:16 PM

Message 1 of 2

Hi

 

As with your other topics from June and September, I don't think this is fixable.  Community members may be able to share their experiences with similar setups.

 

Thanks  

Karl. 

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