If you still have your old YouView box you can continue to use this to record and the hub for catch-up apps such as ITVX, that no longer work on old boxes.
TalkTalk no longer provide recordable boxes
If you don't want the box though, you will need to phone the loyalty team to cancel that part of your contract.
Try phoning 0345 172 0088
Opening Hours can be found here - https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529#
Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
