TV Guide & Home Button not working

[MarkDoz]

When I press the Guide button, I get a brief flash of the guide but it won't stay visible .... also, the home button seems to have the same problem. Any advice ? Thanks.

[fr8ys]

Hi @Chevy1 
Please start your own thread as each case is considered unique and it is easier for support to be given to one person per thread and also less confusing.
To start your thread click the Browse button, then Help With Your Service and select the appropriate category. You will then see a Blue Button "Start A Topic"
Please also note that you should only post back on that thread and not start another on the same topic as multiple posts cause delay to you and others seeking help.
Thank you

[Chevy1]

When I press the Guide button, I get a brief flash of the guide but it won't stay visible .... also, the home button seems to have the same problem. Any advice ? Thanks.

I have this same problem could you help me. Thanks

[Karl-TalkTalk · Accepted solution]

No Problem 🙂

Karl 

[MarkDoz]

All appears back to normal now, without doing anything - thanks for your responses.

[Karl-TalkTalk]

Hi

If you can answer the questions from fr8ys, we can look into this for you.

Thanks  

Karl. 

[fr8ys]

Have you tried changing the batteries?

If so have you tried resetting the remote control. Search reset remot control in the search field. Select your remote and follow the instructions.

What box do you have? 

Let us know how you get on.