TV Support

ben_flugel · ‎02-10-2023

I've setup my TV box, the Hub version that comes with the full fibre service.

I know it's a 4k HDR box but HDR appears to be enabled permanently. Is there a way to stop this so HDR is only presented on an HDR broadcast?

HDR on standard def bbc1 for example looks odd.

ben_flugel · ‎04-10-2023

I have, and there are, but it just turns HDR on or off. No intelligent switching like my Chromecast or previous Sky Q box did when it flicked between SDR and HDR content.

Karl-TalkTalk · ‎04-10-2023

Hi

Have you checked if there are any options in the TV menu to turn off HDR in the display.

Karl.

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ben_flugel · ‎03-10-2023

Thank you Karl.

If there's any process for feedback, it'd be useful to pass that on. The ability to match HDR to the content being played would be useful. Chromecast with Google TV has that ability so hopefully it's something Talk Talk's Google TV service could open up.

Karl-TalkTalk · ‎03-10-2023

Hi

I've been unable to find any option on the box to control HDR.

Thanks

Karl.

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

TV Support

TV Hub HDR