During set up you are asked to input a pin.
If you don't the default is 1234 or 0000.
If these don't work, then you would have changed this to one of your own.
The only way to rectify this is to then do a factory reset, which will restore default or you can then input one of your own.
Hope this helps. Let us know how you get on.
From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here:
How to contact TalkTalk Broadband - Help & Support.
