During set up you are asked to input a pin.
If you don't the default is 1234 or 0000.
If these don't work, then you would have changed this to one of your own.
The only way to rectify this is to then do a factory reset, which will restore default or you can then input one of your own.
Hope this helps. Let us know how you get on.
Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
