TV Hub Sound

[MrBevs1]

Just received TV Hub.

I'm connecting it through an AVR. The AVR seems to detect the sound as Dolby Digital Plus and sets up to that, but when I watch TV there is no sound through the centre speaker.

It works properly when watching Amazon Prime.

If I reset the sound on the Hub to not be surround sound the AVR detects this and resets to Dolby Surround and the centre speaker works.

How can I get the centre sound in Dolby Digital Plus?

[MrBevs1]

Yes, I have the new hub.

MrBevs

[KeithFrench]

Sorry @Michelle-TalkTalk I don't have one of those boxes.

[Michelle-TalkTalk]

@KeithFrench  @fr8ys  Do either of you use the new TV hub at all?

Thanks

Michelle

[MrBevs1]

I can only see the option for surround sound or not, not Dolby settings.

[Karl-TalkTalk]

Hi

You can access the settings on the TV Hub as follows

Home Button > Settings Cog > Device Preferences > Display and Sound > Advanced Sound Settings 

From here you can select the Manual option and view the various Formats available.

Thanks  

Karl. 

[MrBevs1]

Karl,

How do I access the Dolby settings?

[Karl-TalkTalk]

Hi

There is an option with the new ATV Box to set advanced sound settings and choose between various Dolby setting formats, however the box can only use these settings over HDMI as the box does not support Optical out.

We are unable to guarantee the box will work with other equipment such as AVR due to the numerous types of equipment available.

There may be some community members with a similar setup that can share their experience or you can try a google search and check out some of the many AV forums that may give better advice or suggestion.

Thanks  

Karl.