TV Support

Derby003 · ‎11-10-2023

Please can you organise to send me a new tv hub to replace our existing Talktalk tv box so that we can receive itvx in November.

Thanks

Karl-TalkTalk · ‎12-10-2023

Hi

Thankyou, I've had a look and you are eligible for one of the new 4K TV boxes.

The old TV charge has been replaced by TalkTalk entertainment and this has to be added to your package to receive the new 4K TV box.

If you give our customer services teams a quick call and ask for the new 4K TV box, they can make the required changes to your account and get this dispatched for you.

Regards,

Karl.

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Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

Derby003 · ‎11-10-2023

Thanks Karl. All done

Karl-TalkTalk · ‎11-10-2023

Hi

I've sent you a Private Message (PM) with a link to complete some security details.

Thanks

Karl.

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

Divsec · ‎11-10-2023

Hi @Derby003 thanks for that your post has been escalated and you should hear shortly

I don't work here and all my opinions are my own.

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