We use cookies on our site to give you the best experience.
Accept
Reject
Manage your cookies
Skip to content
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

TV Support

For help with your TalkTalk TV box, channels and apps.

TV box and remote control constantly flashing

marjen927
Conversation Starter
Private Message TalkTalk

on ‎14-12-2024 06:01 AM

Message 3 of 3

My small square TV box is a constant flashing white light and the remote is a flashing blue light. I've put new batteries in and unplugged unit, pressed button on the front of the box, nothing appears to work.

Labels:
0 Likes
2 REPLIES 2

Karl-TalkTalk
Support Team
Staff
Private Message

on ‎16-12-2024 09:14 AM

Message 1 of 3

Hi

 

Did the advice from my colleague help ?

 

Thanks  

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

0 Likes

fr8ys
Community Star
Private Message TalkTalk

on ‎14-12-2024 11:37 AM

Message 2 of 3

Hi,

 

I'm assuming as you mention a front on/off button you have the TV Hub. If so please try the following

 

A soft reset of the box can be accomplished by pressing the front button and holding until the box restarts.

 

You can try resetting your remote control. Instructions can be found here.

 

https://community.talktalk.co.uk/t5/Articles/TalkTalk-Remote-Control-Guide/ta-p/2204370

 

If neither of these help then try resetting the box to factory settings using the instructions that can be found here.

 

https://community.talktalk.co.uk/t5/Articles/TV-Box-Maintenance-Reset/ta-p/1429347

 

Please let us know how you get on.

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
0 Likes
© TalkTalk 2025