TV Support

Cathy18 · ‎02-04-2024

I nolonger require TV box and do not want to pay for it any longer. What do I do? Can't get through to anyone.

fr8ys · ‎02-04-2024

Sorry but you will need to persist if you wish to cancel TV.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.

Cathy18 · ‎02-04-2024

Thanks. I tried that number. They gave me text link which did not work on my mobile. So can't contact them.

fr8ys · ‎02-04-2024

Hi,

This is classed as a cancellation of service and to do so you will need to phone.

Ask for the loyalty team and they will remove the charge and arrange for return of the box if required.

Try phoning 0345 172 0088

Opening Hours can be found here - https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529#

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.