TV Support

Cathy18 · ‎02-04-2024

I nolonger require TV box and do not want to pay for it any longer. What do I do? Can't get through to anyone.

fr8ys · ‎02-04-2024

Sorry but you will need to persist if you wish to cancel TV.

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).

Cathy18 · ‎02-04-2024

Thanks. I tried that number. They gave me text link which did not work on my mobile. So can't contact them.

fr8ys · ‎02-04-2024

Hi,

This is classed as a cancellation of service and to do so you will need to phone.

Ask for the loyalty team and they will remove the charge and arrange for return of the box if required.

Try phoning 0345 172 0088

Opening Hours can be found here - https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529#

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).