For help with your TalkTalk TV box, channels and apps.
on 23-03-2024 08:10 PM
My talk talk hub records programmes but won't play the back unless rebooted every time
on 24-03-2024 05:43 PM
Great, pleased to be of help.
on 24-03-2024 05:21 PM
Having done a maintenance reset all is now working OK with recordings playable
Many thanks
on 23-03-2024 09:01 PM
Have done software reset as advised and will check tomorrow if this has solved the problem
on 23-03-2024 08:37 PM
The box hard drive may be failing.
Have you tried a YouView Maintenance Reset (https://community.talktalk.co.uk/t5/Articles/How-to-find-maintenance-mode/ta-p/1429347)?
Try the Factory Reset keep recording option.
You will then need to reset your personal settings (such as parental controls / Set antenna Out to On in Settings: Picture and Sound / Surround Sound etc.) and also reset your scheduled recordings (might be worth taking a note of future recordings before doing this so you don’t miss any).
If all else fails then try a full factory reset from the settings menu. You will lose your recordings but if recording is important to you you will need to try as TalkTalk no longer provide boxes that record.
Hope it works but let us know how you get on
on 23-03-2024 08:33 PM
My set top box is Huawei
on 23-03-2024 08:11 PM
Which box do you have as the TV Hub does not record?
If you let us know we can advise further.