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TV Support

For help with your TalkTalk TV box, channels and apps.

Talk Talk TV Subscriptopons

steven25
Team Player
Private Message TalkTalk
Message 7 of 7

I currently have the old Huawei DN372T set top box which I still use  - currently we have separate subscriptions for Netflix, Hayu and NOW Sports. 

 

I see the above three are available as add on's to my package - is this correct?

I see the Netflix App is being removed from 7th November 20204 but can I still subscribe through Talk Talk and just use the Netflix app on my Smart TV which has them all anyway or does it have to go through the DN372T ?

 

I have no wish to use the new Talk Talk hub as the DN372T works just fine and I can record on it and can flick through the adverts when watching it back.

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6 REPLIES 6

Message 1 of 7

Hi

 

Short answer - No.

 

You must take the TV HUB to have access to other TV Features like NOW TV add to bill etc.

 

Thanks  

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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Message 2 of 7

You can get NOW and Netflix via TalkTalk if you wish, but not without subscribing to their TV service.

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Message 3 of 7

Still not answering my last question - does Talk Talk cater for subscriptions to Now, Netflix etc ??

 

Without renting a hub.

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Message 4 of 7

Any subscription will be available on any device which supports that particular service. 

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Message 5 of 7

Can the subscriptions be taken out through Talk Talk using the Apps on the smart TV?

 

Not much point in having one of the new hubs if the smart tv has them all.

Karl-TalkTalk
Support Team
Staff
Private Message
Message 6 of 7

Hi

 

The DN372T box will not support the Netflix, NOW TV apps etc, but if you have a smart TV with those apps, you can watch directly on the TV.

 

Thanks  

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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