Hi
I am frustrated to the cusp of tears.
Within the last year I upgraded to the latest TV box as ITV became X and the older box was not compatible. TalkTalk persuaded me to do this! That was the only issue, that box paused, could rewind and was capable of recording 2 things at a time while still allowing me to watch something else.
I bought a 1TB stick (not mentioned was needed as the sale of the upgrade).
I can no longer rewind live TV, quite often when I try to pause live TV it doesn't work and when I delve into this, the box doesn't recognise there is a USB stick inserted at all. A reboot seems to fix this but it's not ideal.
Last week for a 9pm start, I set my TV to record 2 films but was told it could only record one thing at a time. I chose the more favourable film. I saw the lights come on and carried on chatting to my neighbour. My recordings list when I checked yesterday is empty so I tried another film last night. I was watching something on the BBC when the scheduled time to record the film came up and I either had to stop watching what I was watching to watch the film live or cancel the recording. This cannot be right. This upgrade was supposed to be superior and has yet to work for me. Am I missing something?
I ve called, and sat in live chat and have so far waited 3 hours for help..
any ideas lovely people?
