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TV Support

For help with your TalkTalk TV box, channels and apps.

Talktalk tv hub

Aaron-Olli48
First Timer
Private Message

on ‎11-04-2023 10:38 AM

Message 2 of 2

I have tried contacting Talktalk several times now on help with connecting my tv hub to satellite channels. When I previously had the same wire into my tv it worked absolutely fine now I plug in to my hub box and cannot find any channels at all. Can I get some help with this please.

A James
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1 REPLY 1

Karl-TalkTalk
Support Team
Staff
Private Message

on ‎11-04-2023 11:08 AM

Message 1 of 2

Hi

 

the TV box does not receive satelite channels, only freeview.  Channels such as Sky movies etc are delivered via the Now tv app.

 

When you mention a satelite connection, do you have a satelite dish or external aerial. The box will only connect to a terrestrial aerial.

 

Thanks  

Karl. 

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