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TV Support

For help with your TalkTalk TV box, channels and apps.

Thursday 24 November TV and internet crashed

SteveStuddart#
First Timer
Private Message TalkTalk

on ‎15-11-2024 10:00 AM

Message 3 of 3

Thursday 24 November my Wifi - affecting both TV and phone crashed. Tried re-booting several times before giving up the ghost. My router kept showing a red light.

Steve
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2 REPLIES 2

Karl-TalkTalk
Support Team
Staff
Private Message

on ‎19-11-2024 08:28 AM

Message 1 of 3

Hi

 

Do you still need assistance with this ?

 

Thanks  

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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Michelle-TalkTalk
Support Team
Staff
Private Message

on ‎15-11-2024 10:02 AM

Message 2 of 3

Hi Steve,

 

Can you please update your community profile to include your:

 

  • Name
  • TalkTalk Telephone number
  • Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

 

Thanks

 

Michelle

 

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